BUSINESS ENGLISH

IL CORSO HA L’OBIETTIVO DI FORNIRE GLI STRUMENTI LINGUISTICI DEL BUSINESS ENGLISH. IL CORSO DARÀ AI PARTECIPANTI GLI STRUMENTI PER PRESENTARSI E SOCIALIZZARE, DARE INFORMAZIONI, ESSERE IN GRADO DI CAPIRE LE RICHIESTE DEI CLIENTI, RISPONDERE IN MANIERA APPROPRIATA, COMUNICARE AL TELEFONO, SCRIVERE LETTERE, FAX, E-MAIL, RISPONDERE A RECLAMI, UTILIZZARE CORRETTAMENTE LA CORRISPONDENZA COMMERCIALE.

MOD.1 INTO BUSINESS. (28 ORE) THE ORGANIZATION CHART OF AN INTERNATIONAL COMPANY. COMPANY TYPES AND A COMPANY PROFILE. CASE STUDY. LISTENING ACTIVITY:WHY ARE THEY CALLING? READING: BUSINESS ETIQUETTE ACROSS THE WORLD
THE CHALLENGE OF FRANCHISING. TELL A STORY. AN INTERVIEW WITH…. WORKING WITH NOUNS AND VERBS
THE WORLD OF PRODUCTION AND DISTRIBUTION. THE DISTRIBUTION CHAIN. A PHONE CALL TO A RETAILER. WRITE A REPORT
THE LAYOUT OF A BUSINESS LETTER. PORTFOLIO ACTIVITY.
MOD.2 RECRUITING STAFF (36 ORE) THE RECRUITMENT PROCESS. FOCUS ON WORDS: IN THE OFFICE, THE LANGUAGE OF EMPLOYMENT. BUSINESS WRITING: HOW TO WRITE A COVERING LETTER. LISTENING ACTIVITY: TIPS FOR A SUCCESSFUL JOB INTERVIEW.
DESCRIBING PERSONALITY. COLOUR IDOMS. LISTENING ACTIVITY: AN INTERVIEW WITH A CAREER ADVIOSR. BUSINESS WRITING: HOW TO WRITE A CV.
RECRUITING STAFF.GUIDELINES FOR AN EFFECTIVE CV. DRESS FOR INTERVIEW SUCCESS. CASE STUDY. PORTFOLIO ACTIVITY.
MOD.3 THE WORLD OF MARKETING.(36 ORE) WHAT IS MARKETING? MARKETING WORD SEARCH PLUS WORDS IN CONTEXT. LISTENING ACTIVITY: AN INTERVIEW WITH A MERKETING MANAGER. A NEW WAY OF MARKETING PRODUCTS. FOCUS ON CULTURE: PROMOTING HOLIDAYS.
.FUN WITH WORDS. REVISING VOCABULARY. BUSINESS WRITING: SALES LETTER. WHAT ARE CONSUMERS LOOKING FOR? THE MARKETING MIX: PRODUCT, PRICE, PLACE AND PROMOTION.
CASE STUDY: KELLOGS. LAUNCHING NEW PRODUCTS AND SERVICES: PRESENTING A NEW PRODUCT DURING A MEETING. GRAMMAR TIPS: COMPARATIVES AND SUPERLATIVES. PORTFOLIO ACTIVITY.
MOD. 4 ORDERS AND COMPLAINTS (16 ORE) PLACING ORDERS. WHAT AN ORDER LOOKS LIKE. FOCUS ON WORDS THE LAYOUT OF A LETTER OF ORDER.LISTENING ACTIVITY: GETTING DOWN TO BUSINESS.
REPLYING, CANCELLING AND MODIFYING ORDERS.
MOD. 5 DIRITTI E DOVERI DEI LAVORATORI IN SOMMINISTRAZIONE (4 ORE) MODULO TEORICO.
ILLUSTRAZIONE DIRITTI E DOVERI DEI LAVORATORI IN SOMMINISTRAZIONE COME DA PROGRAMMA STANDARD DELL’ALLEGATO 12 VADEMECUM FORMA.TEMP-
MOD. 6 SICUREZZA NEI LUOGHI DI LAVORO (4 ORE) MODULO TEORICO
ANALISI DEL DLGS. 81/2008 RELATIVO ALLA SICUREZZA NEI LUOGHI DI LAVORO COME DA PROGRAMMA STANDARD DELL’ALLEGATO 13 VADEMECUM FORMA.TEMP

Il corso si svolgerà dal lunedì al venerdì, con orario dalle 09.15 alle 13.15 e dalle 14.00 alle 18.00.

SOGGETTI DISOCCUPATI O INOCCUPATI. RICHIESTA MINIMA CONOSCENZA DELLA LINGUA INGLESE. PREVISTO TEST D'INGRESSO.

Per informazioni rivolgersi alla sede di Murano di Umana Forma: segreteria@umanaforma.it - Tel.

Ulteriori dettagli: Il corso si svolgerà presso la sede della Scuola del Vetro Abate Zanetti, in Calle Briati 8/b a Murano - Venezia

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